Our passion for service excellence sets us apart. The objective is to provide a technician who can solve any problem in your kitchen. To that end, each of our service technicians are certified gas fitters, and a portion of them are also refrigeration certified. We are working towards certifying the remainder on refrigeration. Andy Keen (previous owner) is our certified refrigeration instructor/coach. You may see Andy supporting our newest refrigeration apprentice, sharing his knowledge garnered from years of experience!
Our employees strive to exceed our customer's expectations. We are committed, resourceful and work with a "get the job done right" attitude to get you back up and running. We have a collaborative culture in place. This means that our team shares successful results as well as learning experiences with the rest of the team. We all learn together. When you have a Keen Technician on site, know that you have the whole team supporting that Tech via virtual means. We are always working as one.
In the end, we learn and grow from each experience. Continuous improvement at its best!